|Beautiful, solid, great customer service
by: GR ✔Verified Buyer from: Oakland, NJ on: September 13, 2011
|I bought the triangle fireplace tool set by Enclume. It arrived on time, and was easy to put together. There was a slight problem with one of the pieces (almost didn't bother calling about it at all). I called Enclume customer service (not Kitchensource). I spoke to an actual person, who didn't seem put off by the fact that I needed help, and seemed to know the product and 'the guys' who actually made it (told me 'the guys' are gone for the day, but they'd get me the piece the next day). They mailed me a replacement piece the very next day, and included a complimentary cookbook holder to boot! I strongly recommend this product, and would guess that any Enclume product is just as nice! Plus, you are buying something hand-made in the USA. You can't beat the quality!